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Buyer Enablement
  • Learn
    • What is buyer enablement?
    • Buyer enablement vs sales enablement
    • Key concepts
    • Glossary
  • Research
    • Gartner
    • Forrester
    • McKinsey
    • All sources
  • Articles
    • Foundational
    • Practical
    • Research
    • Tools & Platforms
    • Data & Stats
    • All
  • Glossary
  • About
Pillar article Featured

What is buyer enablement? A complete guide

A comprehensive, independent guide to buyer enablement -- what it is, how it differs from sales enablement, and why it has become essential in modern B2B buying. Research from Gartner, Forrester, and McKinsey.

Foundational 19 min read Updated May 2026
Read the article →
By the numbers
17%

of total buying time B2B buyers spend with vendors.

Gartner · 2024 · View all statistics →
All Foundational Practical Research Tools & Platforms Data & Stats

Latest articles

18 articles
01
Data & Stats Jul 2026

How Buyer Enablement Affects Forecast Accuracy

10 min read
02
Foundational Jul 2026

How Buyer Enablement Builds Decision Confidence

11 min read
03
Data & Stats Jul 2026

How Buyer Enablement Shortens the Sales Cycle

9 min read
04
Data & Stats Jul 2026

How Buyer Enablement Improves Win Rates

9 min read
05
Data & Stats Updated Jul 2026

How Buyer Enablement Reduces No-Decision Outcomes

11 min read
View all articles →
Key statistics
17%
of buying time spent with vendors
67%
prefer rep-free buying
86%
of B2B purchases stall
All statistics →
From the glossary
Buyer enablement
Information, tools, and expertise provided to buyers to complete critical buying tasks.
Buying committee
The group of stakeholders within an organisation involved in a B2B purchase decision.
Confident misunderstanding
When a buyer believes they understand a solution, but their mental model is incomplete.
View full glossary →
Primary sources
  • Gartner research →
  • Forrester research →
  • McKinsey research →
All research →
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From primary research

View all research →
Gartner March 2026

67% of B2B buyers prefer a rep-free buying experience

Gartner's most recent survey on buyer preferences -- up from 61% the previous year. Buyers are not just researching more independently; they are actively choosing it.

67% prefer rep-free buying
Forrester December 2024

The State of Business Buying, 2024

Based on 16,000+ global business buyers. The majority of B2B purchase attempts stall during the buying process, and most buyers are dissatisfied even after completing a purchase.

86% of B2B purchases stall
McKinsey September 2024

Five Fundamental Truths: B2B Pulse Survey 2024

Drawing on nearly 4,000 B2B decision-makers across 13 countries. Buyers now use 10.2 channels on average -- more than double the 2016 figure of 5 channels.

10.2 channels per buying journey

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